CRM Marketing Manager
Spotware Systems is seeking a highly skilled CRM Marketing Manager, which will be responsible for developing and implementing B2B CRM marketing strategies aimed at acquisition, increasing loyalty among existing clients, retaining them, and re-engaging them. Their primary task will be data collection and integration, client segmentation (brokers and prop firms), developing personalized campaigns and funnels.
Responsibilities:
- Data Collection and Integration.
- Data Segmentation and Audience Targeting.
- Campaign Planning and Execution.
- Customer Journey Mapping and Automation.
- Data Analytics and Reporting.
- Lead Management and Nurturing.
- Ensuring Data Compliance.
- Personalization and Customer Experience.
- Retention and Loyalty Programs.
Requirements
- 3+ years of experience in CRM marketing, preferably in B2B, financial, or fintech industries.
- Knowledge of CRM platforms (Pipedrive, HubSpot, Salesforce,, etc.) and marketing automation systems (e.g., MailChimp, Marketo, Zapier), data enrichment services for B2B.
- Ability to work with large data sets for analyzing B2B client behavior and personalizing offers.
- Proficiency in leveraging AI technologies to enrich existing data sets, enhance data analysis, and create lookalike segments based on current customer profiles.
- Experience in developing multi-channel personalized marketing campaigns (email, SMS, push).
- Skills in building dashboards and knowledge of BI tools (e.g., Power BI, Tableau, Looker) will be a strong advantage.
- Excellent project management skills and the ability to work in cross-functional teams, including customer service, sales, and product teams.
- Strategic mindset with a results-oriented approach and understanding of the client life cycle, including the specific nature of B2B interactions with brokers and prop firms.
- Fluent English, with exceptional communication skills, both written and spoken.
Conditions
- Competitive remuneration.
- Private medical insurance.
- Welcome baby bonus.
- Birthday voucher.
- Fully equipped office with daily fruits, breakfast on Wednesdays, pizzas on Thursdays and snacks on Fridays.
- Opportunities for professional growth.
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