cTrader Account Management

With cTrader, brokers can expect all the features necessary to administer and manage their clients trading accounts in real-time from cBroker, a well refined business management platform for brokers.

cBroker Account Administration

cBroker is an adaptable application, designed for brokers to administer everything in relation to their cTrader environment, one of the primary functions the application is designed for is account management.

You can expect complete, real-time access to all accounts in your books, including trading activity and history, margin information, balance information, personal details and account settings, all in a single place to help you work smarter.

cBroker is a premium business management solution relied on
by over 80 brokers, you can be certain it’s got what you need.

Account Information

Fast and easy access to account information. cBroker provides the option of saving personal details associated with an account, such as name, contact information, address and ID number. Storing these personal details on the platform is entirely optional. View all settings which are applied, the registration time and last login time of each account.

Users

One individual can have several trading accounts, each of those accounts which belongs to a single person will be linked to their cTrader ID, which you can see from cBroker and lets you know the user of the account. You can move accounts from one user to another and assign newly created accounts to a specific user by assigning them to their cTrader ID. This user entity is the foundation of cTrader CRM and Marketing Suite.

French Accounts

As per a circular published by the AMF on the 10th of January 2017, brokers need to offer certain protection of risk to investors, otherwise they would be prohibited from marketing their services to retail investors inside of France, despite cross- border agreements. Because of this, cTrader features French (AMF Compliant) Accounts. French accounts offer a mandatory protection features which are designed to limit the risk of investors and inline with the published requirements.

Islamic Accounts

cTrader comes equipped with Shariah Compliant SWAP Free accounts which enable brokers to onboard Islamic investors who are not allowed to pay interest according to their religious beliefs. The Shariah Compliant account meets all the requirements of Shariah law and the principles articulated for “Islamic finance”. To protect against potential Swap arbitrage, you have the option to charge an administrative fee after a fixed grace period for accounts that have this option enabled.

A trading platform which supports unlimited accounts, supported by an intuitive
administration tool which brings simplicity to managing a high volume of users.

Access Rights

With a variety of access rights available for trading accounts, you can manage what an account can do on cTrader at any given moment. These settings can be applied with an immediate effect. Available access rights include;

Full Access

The trader has no limitation on their trading account.

Close Only

The trader can only close positions, and can’t increase existing or create new positions.

Trading Disabled

The trader can sign into the platform in a view only mode, no trading actions can be performed.

Login Disabled

The trader cannot sign into the platform.

Account Currencies

cTrader allows you to accept any and as many account deposit currencies as you want to offer. The account currency can be selected at the creation of the trading account and can be changed up until the first deposit has been made.

Bonuses

Give completely risk free bonuses to your traders. cTrader’s smart logic ensures that bonuses of any size cannot be manipulated by your traders. Bonuses can be converted into balance according to group settings. All details of the bonus and the conversion strategy are displayed in cTrader for the user to see.

Password Management

Passwords can both be checked and changed manually through cBroker. The password check lets you confirm your client’s credentials over the phone prior to releasing any sensitive account information to them. At any time you can change your client’s password upon their request.

Phone Trading

Phone trading allows you to launch cTrader for any trading account and trade on behalf of your client using his account. Execute your client’s
instructions at any time using cTrader’s phone trading feature. All operations performed while in phone trading mode are identified for your traders to know the origin of those changes within their account.

Groups

In cBroker, unlimited groups can be created and used to organize accounts for administrative or business reasons. By using flexible grouping functionality you are able to apply different trading, symbol, fee and risk management settings to each group. All reports throughout cBroker can be filtered by group.

Email Statements

Choose to send end of day email statements to your clients and what time they are sent, configured on a per account basis. These email statements inform the user of any trading events which occurred in their account for the respective day and their end of day balance and margin information.

Demo Accounts

Configure the lifetime of your demo accounts. As a demo account reaches expiry an automatic email will be sent to remind the user either to login to keep the account active or simply to open a live account.